The basic qualities that the hottest ERP consultan

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ERP consultants should have the basic qualities

ERP consultants are a powerful external driving force for enterprises to implement ERP systems. Consultants play a very important role in the process of implementing ERP projects. For enterprises, relying on consultants with practical experience to guide the direction or provide suggestions in the process of informatization can save many unnecessary explorations or mistakes and ensure the success of informatization at the very least

erp software is not a simple set of general software. Although there will be detailed function descriptions in the product manual, it is not easy to combine the software functions with the enterprise business and how to use the online implementation method suitable for the enterprise, which is mainly used in building materials, furniture, logistics packaging and other industries. Even if some enterprises have implemented MIS system before, they cannot implement ERP software without consultants, because the design characteristics and function distribution of each ERP software are quite different. As a well-known IT company in China, in the process of implementing ERP, digital China also relied on the implementation methodology, strategic consulting and project management experience of sap and Deloitte Consulting Company to achieve the overall success of the project

since consultants play such an important role in the implementation of ERP, what kind of consultants are qualified consultants? How can a qualified ERP Consultant be trained

let's take a look at Aji, the star ERP Consultant of Digital China. He began his internship in the computer center of a manufacturing company when he was in College; After graduation, I worked as MIS personnel in a factory for more than one year; Then he developed his own application software in a circulation company; After that, he worked in the electronics industry for three years and was responsible for the planning and implementation of the group's overall ERP system. In the past three years, Aji has been stationed in Shenzhen, Hong Kong and other places and has accumulated preliminary experience in ERP implementation. He came to the company in 1998, from an ordinary consultant to a program supervisor and then to a consultant supervisor. From the beginning of IT industry, along the way, in 10 years, Aji has grown into a qualified and excellent ERP Consultant, and has participated in more than 30 ERP projects. The failure, success, pain and joy during this period are not enough for outsiders. I'm afraid only myself knows the most

when talking about the work of consultants, Aji always emphasizes the word "standardization". The company has formulated a set of standardized implementation steps. Each new consultant will be familiar with this set of processes under the guidance of the old consultant, and work in strict accordance with the standard guidance process when providing consulting services to enterprise users, which is conducive to the control of the whole ERP project. The standardized process is also conducive to the rapid replication of consultants. By finding personnel with MIS experience in the manufacturing industry and teaching them the whole process, the training time of consultants can be shortened

familiar materials of enterprise customers are also widely used in aerospace, fire safety, military equipment and other fields. Consultants are familiar with their own business processes, and consultants are familiar with their own ERP products. When facing customers, the consultant needs to realize the customers' ideas in the system based on rich industry experience, management experience and familiarity with ERP products, while clarifying the customers' needs for ERP. Communication skills are very important. Aji has fresh memories of his first project. That was the first time he worked as a consultant alone. At that time, his feeling was fear and helplessness. The machine adopted sensor force measurement. When he prepared a pile of materials and went to the customer, the customer was not very satisfied with his performance. He was depressed and had the idea of not doing it. After going back to consult the old consultant, after communicating with the customer in many ways and understanding the customer's needs, the performance of this project is usually not as good as the original

sometimes, 5 or 6 projects are carried out at the same time, and it is quite hard for consultants to run back and forth between 5 or 6 enterprises. It is already evening to return to the company from customers every day. When the system cannot fully meet the needs of customers, we have to carry out secondary development. Secondary development is quite complicated, and consultants are also responsible for it. During this period, we have to constantly communicate with customers. At this time, the experience of consultants is very important

in the conversation with Aji, he also repeatedly emphasized the team spirit. He said that although the consultant seemed to work alone in a project, there was a whole behind him to support him. When he encounters any problems in the project, he can go back to the team for support

what qualifications should a qualified ERP Consultant have? Aji said that first of all, we should be familiar with our ERP system and be able to master it. Especially in the secondary development, we should be able to show considerable professional knowledge; Secondly, we should have a certain understanding of some industries, have certain industry knowledge, and at least understand the professional terms of these industries; Third, we should accumulate considerable experience, which is obtained in the long-term project practice. Aji stressed that theory is far from reality. The students trained in the school only have basic professional knowledge. Only through practical exercise and participating in the implementation of projects can they accumulate experience and become a qualified ERP Consultant

at present, the number of professional implementation consultants in China is too small compared with the development of ERP market, which is far from meeting the needs of the rapid development of enterprise informatization. However, qualified ERP consultants do not come from classes or short-term training courses. Any behavior that encourages others will bring great hidden dangers to ERP projects. From the growth experience of Aji, we can see that a qualified ERP Consultant can not be trained in a short time through teaching, but requires a long time of practical experience

consultant value is the added value generated by ERP, that is to say, only when the ERP project is successfully implemented, can the consultant value be reflected. As one of the key factors for the success of ERP project implementation, consultants can ensure the success of ERP project only if they help enterprises choose the most suitable online implementation method and provide necessary training to customers according to a set of standards and training materials formulated by the company. The two complement each other. Therefore, when choosing ERP manufacturers, enterprise customers must consider whether the manufacturers have a group of qualified consultants as an important factor. (end)

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